Sunset Auto and RV Repair

Excellent Service! Had an oil change done and they were ahead of my scheduled appointment and were thorough! Not only did they care for my needs with my car, they also were professional and kind. Absolutely love Charlies Service!

The office knew my trailer is my home, and they schedule me for the winter to check for leaks on the tanks, after waiting for 2 month I drove my trailer to the shop I was parked on their lot, and they gave me power while getting fix, so I could stay. After 3 days of waiting on their lot, they came to tell me they couldn't check for leaks with the trailer is parked outside because of the cold weather. They need to bring the trailer inside of the shop to test and look for the leaks. But, I couldn't stay in the trailer while in the shop! Their suggestions to go to a hotel. I asked how soon would be the trailer in the shop? Thinking next day or so! They couldn't even give me a date to when they could bring the trailer inside of the shop! So, their options were wait till the summer or to pay for a hotel, and stay there until the trailer was getting fix! That could be 1, 2, 4, weeks? They didn't know!! They couldn't give e me a time frame!! I was so upset! felt played by the them! It seem that one hand doesn't know what is the other hand doing!! Scheduling that kind of work on the winter knowingly the trailer is my home!! Was unprofessional, and inconsiderate, they behaved as it was the first time doing that type of work, like total newbies in the business! I had rearranged everything for months to be played! In top of that slap in the face I had to paid $200 for a diagnosis that it was "we can't check anything because of the winter season " that cost me $200. When they schedule you for something, your assumption it's they have the time to address your issues? Not in this shop! It was like hurry up and wait! Very, very disappointed. I would not recommend this shop to someone that value their time!

I have been taking our motorhome to Charlie's since 2020. I decided to have a quote on my 2021 Jeep Mojave for lube replacement for the 4X4 drivetrain. He was just over half the cost for the dealership to do it. Saved about $550.00 Last Friday I called for an appointment for an oil change and tire rotation. The appointment was for 10:00 am, 11/25/24. Dropped the vehicle off, was called around 11:10 saying the work was finished, and I was on my way by 11:30 We have always received quality and professional service from Hanna, Jeff, Justin, and Gilberto. The rest of the employees also deserve a shout out!

Called on a Friday to see if they could fit me into look at a TV I was interested in. Jeff was pleasant and knowledgeable. Fit me in and the cost was minimal. Thank you everything.

Easy to schedule appointments and listen to my concerns. Thankful for the calls when talking through repairs.

Charlie’s service is always quick and complete!

I ended up late due to traffic. They still worked me in.i had my motorhome emissions completed by them . Very professional and polite. Thank You!

As always Charlie’s is the place to go for RV services… always a pleasure to work with theses people…I won’t go anywhere else!!!

This has been an unusual year for maintenance. On our alpha. Charlie's did their usual excellent work getting us on the road. Highest marks for Justin and his crew