A very good friend recommended Charlie's to me. He knows how I feel about honesty and integrity. If you lie to me, I may not say anything but I won't be back. What I appreciated most was how courteous they were to me. I spoke with 3 different males and 1 females before I got my car in. All of them were polite and listened. My car is beat up it is that simple. Yet they treated me as if I was driving a Cadillac. They talked to me not down to me. These people still believe in doing a job well done regardless of year,make,and model of your vehicle. Thank you.