Sunset Auto and RV Repair

I took my car in to have the catalytic converter replaced on my Mazda Rx8. Ever since they put it has done nothing but rattle. One day I opened my trunk and noticed that my carpet my jack box and a fur blanket that I have kept in my car since I bought it brand new was burned. I tried to show Justin and he acted like it was no big deal. I told him there would be hell to pay if that car catches on fire and I have my grand kids in it!! I went to Mazda and they told me that he put the wrong part on my car! I tried to tell Justin that he put the wrong part on my car and with that rotary engine it runs too hot for these little after market free flow cats. I explained that's why the one he took off was as big as it was and you stick something half its size in its place. I took him documentation from Mazda and he just got nasty with me. Just pulled up one of his vendors numbers and a part number and told me if I had a problem to call the vendor and have a nice day. Then dismissed me!! I got home and called the vendor the vendor told he didn't understand why Justin gave me his number because they don't deal with the public. Within 30 minutes of being home one of the rude ladies from Charlie's called me to tell me they me the name of wrong vendor. Needless to say my car stopped rattling. I have tried to get master muffler to find the rattle and every time I get there they can't find it. Well I went to Mazda again they found a heat shield upside down with a broken bolt. I went back to get Justin to try to fix car then he says he wants to put Mazda parts on it. Imagine that!!! After taking my car down and not evening bothering to look at my husband was pissed he pulled the exhaust off. My husband found bolts that were cross threaded. We took the exhaust to to Justin to show him and he denied his employee did such horrible work. It was big fight and Justin didn't want to give back my money. justin tried telling my husband and I that he could warranty that cat and I told him that didn't make sense how can you warranty one cat if you put a different one. It doesn't work that way!! I photos and documents. I car to another muffler shop he said there is no way he would put an aftermarket cat on a rx8 due to the rotary engine!! He said I would have the same problem. Don't take your car there cause when they screw it up they will stand there and lie to your face!! Every time I went down there and they saw they stood there and told me justin wasn't there when he was and he would not return my calls at all!!

Took my 67 C10 in today with a pretty bad exhaust leak. The Ladies up front were awesome and went out of their way to make me feel comfortable with someone else working on my old truck. They are car people and I had a great experience. New Donut + Upper Heat Riser Gasket + Reasonable Price + Quick Turnaround = Happy Customer. I will def go back for future exhaust work. James

My mom used to take her car there frequently (at least once a month) to get fixed because it continued to break down. That was until I had a buddy of mine who had a hobby of working on cars look at it. Turns out a few hoses that attach to the carburetor were disconnected. No wonder it kept breaking down. The primary mechanic my mom used was the owner. I can’t believe anyone would take advantage a single mother like they did. I would never recommend them!

Best service I've ever found and Charlie's has my business for life! Amanda and Justin treated us like family and were concerned that they did what was best for us! I was updated at every step along the way with the repair on our 2007 Alpine Motorhome.

Best service I've ever found and Charlie's has my business for life! Amanda and Justin treated us like family and were concerned that they did what was best for us! I was updated at every step along the way with the repair on our 2007 Alpine Motorhome.

I'll drive 500 miles out of our way to have work done on our motorhome by Justin and his crew. 😎

The only place to stop for motorhome service in Utah. We had an appointment today at 9:15 a.m. problems solved and we were back on the road again by 1p.m.. A big Thank You!!! to Justin and crew for their 5 star treatment of us and our vehicle.

They quoted me $900.00 for a fix the dealer charged $100.00. For a previous visit they claimed they fixed a problem on my car but it wouldn't even run. They replaced the alternator on my friend's truck with in a week it went out and they wouldn't guarantee the work. We ended up replacing it ourselves in the parking lot of a Auto Zone. Absolutely horrible service!!!!! Would never recommend this shop to anyone!

They get the job done!!! First rate customer service and motor home repair. Travelling through and needed some immediate repairs. Justin and crew drove us in off the road, hooked us up to power for comfort while they were doing our repairs and got us back on the road within a few hours.

I will only go to Charlie's to have them work on my vehicles. Justin, amanda and Sheila( sorry if i spelled it wrong) are the nicest people and they know you by name when you go in. They let me bring my own parts in and install them for amazing prices. Never been let down by them. Keep it up guys